Welcome to ThetaJoin hosting! This userguide will assist you in using our high performance Drupal servers as quickly as possible. Even though this guide was written for clients using ThetaJoin hosting servers, this guide can also be used for anyone using Drupal on their own servers.
We appreciate feedback on this userguide. Comments, or suggestions can be emailed to userguide@thetajoin.com
There are serveral ways to access your ThetaJoin server. The security of your ThetaJoin server is very important to us, which demands that all remote access to you server is via Secure Sockets Layer SSL. When you sign up for ThetaJoin Hosting, we'll provide you with several URLs with username, and password to access your server.
SSL Username & Password
The first time you connect to your new ThetaJoin server using a URL similar to https://www.example.com, you'll be prompted for a username and password before you can gain access to Webmin, phpMyAdmin, AWStats, or any Drupal administrative pages (only if the Drupal Secure Pages module has been installed, which we HIGHLY recommend). Webmin, phpMyAdmin, and Drupal administrative pages require an additional username & password to login. AWStats doesn't require a seperate username & password. You can have your web browser remember this username & password, plus you can change both. ThetaJoin will provide instructions on how to change your SSL password.
Webmin
Webmin is a web-based interface for system administration of your ThetaJoin server, very similar to CPanelTM but requires far less resources. If you've used any of the control panel style interfaces, you'll feel right at home. We've gone even further in configuring Webmin, it's only configured to display what you're allowed to do on your server, nothing more. Detailed instructions can be found on the ThetaJoin Hosting Webmin page. The standard URL for Webmin access is: https://www.example.com:10000, where www.example.com would be replaced with your real website server hostname.
phpMyAdmin
phpMyAdmin is a free software tool written in PHP intended to handle the administration of MySQL using your web browser. phpMyAdmin is used to create the Drupal database, manage webserver virtual hosts, and Drupal's user account to access MySQL. Detailed instructions can be found on the ThetaJoin Hosting phpMyAdmin page. The URL to access phpMyAdmin will be similar to: https://www.example.com/phpmyadmin , where www.example.com will be replaced with your real website server hostname.
AWStats
AWStats is a free powerful and featureful tool that generates advanced web statistics graphically. All ThetaJoin servers use AWStats to analyze the webserver's logfile. The URL to access AWStats will be similar to https://www.example.com/awstats/cgi-bin/awstats.pl, where www.example.com will be replaced with your real website server hostname.
Command Line Access
We are working to provide command line access to ThetaJoin servers using:
We'll announce when we've reached that milestone.
The Domain Name System, or DNS, is used to map server hostnames to IP addresses. ThetaJoin can provide and manage this service as part of hosting your Drupal website on our servers.
When you registered your internet domain name, there was a place to enter the DNS or nameservers that store the IP address for your ThetaJoin servers. There are too many domain registrars to provide exact instructions on how to enter this information.
ThetaJoin has two ways to manage your DNS for your servers:
DNS with Enterprise Email Services
If you have Enterprise Email Services with your hosting plan, it's required that ThetaJoin manage your DNS for you so you can have all the power of Enterprise Email and ThetaJoin Hosting. Enter the following two nameservers into your registrars domain configuration:
DNS without Enterprise Email Services
If you don't require Enterprise Email Services, ThetaJoin can still manage your DNS for you. Enter the following two nameservers into your registrars domain configuration:
Changes to the DNS system can take anywhere from a few minutes, or up to 24 hours. Changes need to propagate across the entire internet.
Note: You can still manage your own DNS if you'd like. ThetaJoin will provide you with the public IP address of your server.
NOTE: You have full access to the directory that stores all the files related to your Drupal website. DO NOT MAKE ANY CHANGES UNLESS YOU HAVE TESTED & VERIFIED BACKUPS OF YOUR DRUPAL WEBSITE.
Webmin provides web browser access to your ThetaJoin server. You can manage all aspects of the Drupal file system using this interface.
Login to Webmin at https://www.example.com:10000, you may be prompted for the SSL username & password. The Webmin login screen will appear.

Once logged into Webmin, click on the green down arrows to expand menus.

Use the Changing Languages & Themes menu option to change the look and language of Webmin.

Webmin Actions logs what changes have been done to the server through the Webmin interface. Actions can be searched by Webmin users, modules, by dates, modified a specific file. Actions can include changes to a file too.

Drupal backups can be made through the Filesystem Backup menu. Detailed instructions are in the Drupal Backups page of the ThetaJoin Hosting Guide. Even though ThetaJoin handles full server weekly, daily & custom file and MySQL backups, client managed backups are very important and are part of the full disaster recovery plan.

Webmin can be used to schedule Cron jobs that Drupal requires for proper operation. Detailed instructions can be found in the Cron Configuration page of the ThetaJoin Hosting Guide.

Webmin provides access to all installed server documentation.

Having the ability to view system logs can help pinpoint problems with your Drupal website.

Webmin provides access to the MySQL Database Server. ThetaJoin provides phpMyAdmin as well, and it's our preferred interface to MySQL running on your server. phpMyAdmin is described in detail in the Using phpMyAdmin page of the ThetaJoin Hosting Guide. You may be prompted for the MySQL root user password. This has been provided, enter it in the password field.

Webmin provides a full featured File Manager interface into your webserver directory. File system access is locked into /var/www. You'll have the ability to upload, download, delete, rename, copy, cut, and paste files. The File Manager supports the extraction for compressed files. Compressing files before copying to your ThetaJoin server lessens transfer time, then extraction can happen on the server. The Webmin File Manage requires JavaTM to be installed on your computer in order to function.

NOTE: You have root access to the MySQL database that stores all the data related to your Drupal website. DO NOT MAKE ANY CHANGES UNLESS YOU HAVE TESTED & VERIFIED BACKUPS OF YOUR DRUPAL WEBSITE.
This chapter of the ThetaJoin Hosting Guide is not meant to be detailed instructions on how to administer your Drupal database system. ThetaJoin can highly recommend the book - MySQL Administrator's Bible by Sheeri K. Cabral & Keith Murphy.
ThetaJoin servers are configured to provide MySQL database administration through your web browser using the industry standard phpMyAdmin interface. The URL to access phpMyAdmin is similar to https://www.example.com/phpmyadmin. When prompted, enter the TLS (SSL) username & password, then the Welcome to phpMyAdmin screen will appear.

Once logged in to phpMyAdmin, the opening screen provides full access to the MySQL database running on your ThetaJoin server. ThetaJoin allows full root access to your MySQL server because your ThetaJoin server is just that - yours. It's important to note that's imperative before you make any changes to your MySQL database, you have a full backup that has been tested, and verified to restore error free. The Drupal Backups page of the ThetaJoin Hosting Guide details how to create a MySQL backup, and restore the database too.
Across the top of the page are many tabs for the different administrative tools to MySQL. The Database Tab shows all databases in your MySQL server.

Regular SQL statements can be run using the SQL Tab.

MySQL performance and configuration can be viewed using the Status and Variables Tabs.


phpMyAdmin displays the different character sets using the Charsets tab.

MySQL can use a number of different Storage Engines. View them with the Engines Tab.
MySQL's extensive database security is administered through the Privileges Tab.

Each MySQL connection is a seperate process internally. This can be used to see what user connected to the MySQL database is doing, it's status, etc. Use the Processes Tab to view this information.

The ability to Export and Import MySQL databases is one way you can backup your Drupal site. Backups are covered in the Drupal Backups page of the ThetaJoin Hosting Guide.


Drupal is all about the underlying database. Viewing the structure of each Drupal database table can be done by clicking on the database name that's shown in the left hand menu.

These instructions are for installing a brand new Drupal website. Most of these steps are applicable for installing Drupal from a development server to your ThetaJoin server.
There are several steps to installing Drupal on your new ThetaJoin server. Essentially, you'll use phpMyAdmin to create the Drupal database, and Drupal user that accesses that database. You'll use the Webmin Filemanager to upload the Drupal source tarball into the webserver directory. Once those steps have been completed, we'll go through the steps to finish the installation, leaving you with a working Drupal website.
Login to phpMyAdmin as the root MySQL user, then click on the Databases tab. Enter the name of your Drupal database in the Create new database field, then click the Create button.

Results of Create new Database:

Your new Drupal database requires a dedicated Drupal user to access it. DO NOT USE THE MySQL root USER AS YOUR DRUPAL DATABASE USER. The MySQL root user has too many privileges making it a security risk to your Drupal website. We'll use drupaluser as the Drupal username that will have these privileges to access the newly created drupal database. This drupaluser requires the following privileges on the drupal database: SELECT, INSERT, UPDATE, DELETE, CREATE, DROP, INDEX, ALTER privileges.
To add the drupaluser, click on the Privileges Tab, then Add a new user under the User overview section. Enter the following information:
User name: drupaluser
Host: select Local from dropdown list.
Password: DrupalPassw0rd (That's a zero)
In the Global privileges area, Data section, check: SELECT, INSERT, UPDATE, DELETE. In the Structure section, check: CREATE, ALTER, INDEX, DROP. Click the Go button at the bottom of the page. Your phpMyAdmin Privileges screen should look like:

Verify the drupaluser has been created by clicking on the Privileges Tab. You should see the drupaluser created - it's highlighted in green. Record the drupaluser name, and password, we'll need it later during the Database configuration phase of installation.

Using the Webmin Filemanager, click the Upload button, and the upload file screen will appear. Upload the latest Drupal tarball from http://drupal.org/ using the Uncompress Zip or TAR file set to Yes.

When the Webmin Filemanager is finished uploading and untarring Drupal source, the Filemanager should look like the resulting image. ThetaJoin webservers are expecting the first Drupal site to be in the drupal directory.

Using a web browser, go to your newly uploaded Drupal website. You should see the following screen to continue the Drupal installation process. To continue, click on the Install Drupal (in English).

A requirements problem page will be displayed. The directions in the red box need to be followed using the Webmin Filemanager.

Switch tabs to the Webmin Filemanager, copy & paste the ./sites/default/default.settings.php file to ./sites/default/settings.php. First, highlight default.settings.php file, then click the copy button on the toolbar. Click Past on the toolbar again, then enter settings.php in the dialog box. Click the OK button to copy the default.settings.php file to settings.php.

Your ThetaJoin server is already configured to edit the settings.php file as mentioned in Step 2. Click on the Try again link on your Drupal website page. The Database configuration page will display. Enter the Database name (drupal), Database username (drupaluser), and the Database password (DrupalPassw0rd). See the next image. Once everything is correct, click the Save and continue button.

After the database configuration, you'll be brought to the Configure site page. You'll configure Drupal to display your site name, site email address, administrator account information, and other site related information. Take the time to read all the directions on this page, they should be self explanatory. It's recommended to choose another administrator username and password that's different than the MySQL drupaluser and password. The server settings section should configure itself automatically. Be sure to click the Save and continue button.



Congratulations! Drupal has been installed!!


Drupal is now installed and ready for customization. Even though this is the ThetaJoin Hosting Guide, these directions can be used to install Drupal on just about any Linux platform.
Cron is a time-based scheduler used to run programs automatically on UNIX, Linux and Mac servers. ThetaJoin runs Ubuntu Server LTS, which is a distribution of Linux. Cron calls the wget program to run the cron.php script that's installed along with your Drupal site. This script is used to run automated tasks within Drupal, such as checking for Drupal updates, updating RSS feeds, clearing out logs, possibly sending out emails, etc.
There's one important security aspect in accessing the cron.php script on your ThetaJoin server. For security purposes, ThetaJoin webservers are configured to deny access to the cron.php script from the public internet. As an example, if you try to run cron.php from http://www.thetajoin.com/cron.php, you'll receive a 403 Forbidden error. Having cron.php publically accessible can cause all kinds of havoc to your Drupal website such as excessive database activity, logfiles getting emptied, RSS feeds constantly updating causing you to get blocked from their sources, and even overloading the webserver on your ThetaJoin server. To mitigate this security problem, cron.php can only be called from the localhost. All ThetaJoin servers come preconfigured to run wget every 15 mins, which should be sufficient for most sites.
Cron is used to create a "cron job" to call the wget program which accesses the URL http://localhost/cron.php. To access Cron on your ThetaJoin server, login to Webmin, then navigate to the System->Scheduled Cron Jobs page, click on the wget line.

Click on the wget line produces the configuration page for that cron job. Starting from the top, this cron job is executed as the root user, this cron job is active, and the command that cron will run is:
/usr/bin/wget -q -t 1 -O /dev/null http://localhost/cron.php
The wget command has a few commandline arguments:
Under the When to execute area is where this cron job time is set to execute. ThetaJoin servers are configured to run the wget cron job every 15 mins.

Cron is highly configurable, and is covered in greater detail in the Ubuntu Cron Howto.
ThetaJoin provides full server daily & weekly backups, and can provide MySQL, and filesystem backups too. Backups are not 100% infallible, and it's very important to have a site disaster recovery process that has been tested, and verified to work. Multiple tested, and verified backups are the only sure way to know if your site disaster recovery plan is solid. Don't find out in the middle of a disaster that your backups are corrupt. Remember, backups happen leisurely, but recovery happens in a crisis.
WE HIGHLY ENCOURAGE ALL CLIENTS MAINTAIN A SET OF BACKUPS ON THEIR OWN.
Logon to the phpMyAdmin MySQL using a link similar to https://www.example.com/phpmyadmin. Click on the Export tab on the phpMyAdmin main menu. Select all databases except information_schema in the Export area of phpMyAdmin. You want all MySQL databases backed up. In the Options->Database export options, check add DROP DATABASE. In the Options->Structure area, check Add DROP TABLE / VIEW / PROCEDURE / FUNCTION, Add CREATE PROCEDURE / FUNCTION.

Scroll to the bottom of the Export page, select the Save as file, and gzipped in compression. ThetaJoin servers are configured to support up to 256MB file uploads. By choosing gzipped, your database can be around 2GB in size, depending upon how well your export file compresses. Once configuration is complete, click the Go button.

After clicking the Go button, you'll be presented with a download screen from your web browser. Save the file to your desktop.

Restoring your Drupal MySQL database into your ThetaJoin server is a simple process. Click on the Import tab in phpMyAdmin, the choose your file that contains your backed up Drupal MySQL databases. Once selected, click the Go button to restore your database.

The results of restoring your Drupal MySQL database should look like the image below.

Our goal is to create a tar.gz file with all of your Drupal files. This file could be very large depending upon how big your Drupal site is.
Webmin makes it easy to create your Drupal site tar.gz or tgz file. Logon to Webmin, then navigate to the File Manager through Others->File Manager. Select the directory that contains your Drupal site files, then the click the Save button. You'll be presented with a Download Directory dialog box. Click on the TAR.GZ button. Your web browser will prompt you to download the newly created tgz file. Save this tgz file to your desktop.

You now have a backup of your Drupal site. Store all these files in a safe place.
All ThetaJoin development servers are configured exactly like your production Drupal server, so going "live" is a straightforward process. There are two major steps to moving to your live ThetaJoin server - move the Drupal MySQL database, and copy the drupal directory containing all your site files using the Webmin filemanager. These directions can also be used if you have your own in-house development server, or can be used to move your existing Drupal website from your current generic hosting company to your new high performance ThetaJoin server. It's easiest if you have the same version of phpMyAdmin installed on your development server. It's very important that all developers are not using the ThetaJoin development server.
Logon to the phpMyAdmin MySQL using a link similar to https://www.example.com/phpmyadmin. Click on the Export tab on the phpMyAdmin main menu. Highlight the name of your drupal database in the Export area of phpMyAdmin. In the Options->Database export options, check add DROP DATABASE. In the Options->Structure area, check Add DROP TABLE / VIEW / PROCEDURE / FUNCTION, Add CREATE PROCEDURE / FUNCTION.

Scroll to the bottom of the Export page, select the Save as file, and gzipped in compression. ThetaJoin servers are configured to support up to 256MB file uploads. By choosing gzipped, your database can be around 2GB in size, depending upon how well your export file compresses. Once configuration is complete, click the Go button.

After clicking the Go button, you'll be presented with a download screen from your web browser. Save the file to your desktop.

Importing your Drupal MySQL database into your ThetaJoin server is a simple process. Click on the Import tab in phpMyAdmin, the choose your file that contains your exported Drupal MySQL database from your development server. Once selected, click the Go button to import your database.

The results of importing your Drupal MySQL database should look like the image below.

This concludes moving your Drupal MySQL database from your ThetaJoin development server to your "live" ThetaJoin server.
Our goal is to create a tar.gz file with all of your Drupal files. There can be many ways to accomplish this task by using the commandline, or an archiving program. We'll cover both approaches in these instructions.
ThetaJoin development servers are not configured for commandline access - yet. It's on our todo list. If you have commandline access on your own development system, the following command can be run in terminal:
# tar cvzf MyDrupalSite.tar.gz /var/www
Provided your Drupal development site is in /var/www in your development server. Change /var/www if your Drupal development site is located in another directory. This command creates the file MyDrupalSite.tar.gz that contains all the files, and directories in /var/www directory. The /var/www directory is the configured directory that all ThetaJoin servers use for your Drupal site. You'll upload this file using Webmin.
There are many graphical archiving programs available to make the tar.gz file. We'll demo using the Create Archive built into Ubuntu.
Using the Gnome Filemanager, double click on the var directory, then right click on the www directory, choose Create archive.

ThetaJoin development servers are configured identically to your "live" production server. Webmin makes it easy to create your Drupal site tar.gz or tgz file. Logon to Webmin, then navigate to the File Manager through Others->File Manager. Select the directory that contains your Drupal site files, then click the Save button. You'll be presented with a Download Directory dialog box. Click on the TAR.GZ button. Your web browser will prompt you to download the newly created tgz file. Save this tgz file to your desktop.

Webmin is used to upload the tar.gz or tgz file containing all your Drupal site files. With a new ThetaJoin server, your /var/www directory will be empty. Upload your tar.gz or tgz file by clicking on the Upload button on the Webmin Filemanager menu. Choose the file to upload, leave the Upload directory as /, then set Uncompress ZIP or TAR file to Yes, or Yes, then delete. Once the Upload File dialogbox has been filled out, click Upload.

Once the upload is completed, you may have to click the Refresh button. Your new Drupal website has been uploaded, and untarred/gunzipped into the /var/www directory.

ThetaJoin servers support having multiple Drupal websites on the same server. There are several limiting factors in how many Drupal sites a given server can support. Factors include the combined size of all Drupal MySQL databases, how many page views per second all of the sites experience, and disk space for Drupal site files.
Drupal provides the ability to host several Drupal sites using the same Drupal codebase, or you can have your ThetaJoin hosted Drupal sites use separate Drupal codebases. There are pros & cons to each approach so this chapter will discuss both.
There are several steps to host multiple Drupal sites on the same ThetaJoin server. Namely, create a separate MySQL Drupal database for each site, create a separate Drupal directory in Webmin, configure the webserver for virtual domains using phpMyAdmin & Webmin.
Virtual domains is a way to configure a single webserver to support multiple websites under different domain names. For example, www.thetajoin.com and blog.thetajoin.com websites can be served by a single ThetaJoin server.
NOTE: It's important when creating virtual domains that the first site document root is always /var/www/drupal. If you change this directory to another name, you'll generate an HTTP 500 server error which locks you out of ALL Drupal sites hosted on your server.
A shared Drupal codebase environment is slightly easier to configure than the independant Drupal codebase. The steps involved is to install the first Drupal site to your ThetaJoin server, copy & configure site specific Drupal configuration files in /var/www/, then install the new site. You will be required to have DNS configured for your domains. Coordinate with ThetaJoin to have your sites's domain names, and IP addresses configured in DNS.
The Installing Drupal chapter of the ThetaJoin Hosting Guide has the directions for installing your first Drupal site. In this example, we'll use site1.thetajoin.com as our first site, or default Drupal site. Site1 should look like:

Once site1 is working, create a new directory /drupal/sites/site2.thetajoin.com using Webmin.

Using Webmin, copy all files from /drupal/sites/default/* to /drupal/sites/site2.thetajoin.com.

Using phpMyAdmin, create a new database, we'll call it site2.

Next, edit /drupal/sites/site2.thetajoin.com/settings.php file by highlighting settings.php, and clicking the Edit button on the Webmin menu. Scroll to the line that starts with $db_url, and change:
$db_url = 'mysqli://drupaluser:DrupalPassw0rd@localhost/drupal
to
$db_url = 'mysqli://drupaluser:DrupalPassw0rd@localhost/site2
Click on the Save & Close button on the Webmin editor screen.

In order to install Drupal for site2, using Webmin, copy /drupal/install.php to /drupal/sites/site2.thetajoin.com/install.php

Point your web browser to site2.thetajoin.com, you should see all kinds of errors on the screen. Don't panic, this is because Drupal isn't installed.
Now, point your web browser to site2.thetajoin.com/install.php, and follow the installation instructions just like a single site installation. Your second Drupal site is ready!

NOTE: It's important when creating virtual domains that the first site document root is always /var/www/drupal. If you change this directory to another name, you'll generate an HTTP 500 server error which locks you out of ALL Drupal sites hosted on your server.
Independant Drupal codebases is another way to host multiple Drupal websites on your ThetaJoin server. This approach keeps all Drupal related files in separate directories. This is great if you're hosting multiple Drupal sites for different clients, and you can't mix modules, themes, or other customizations between client sites.
Virtual hosting is handled by the webserver, and not by Drupal. This requires some additional configuration steps. The general outline is to upload Drupal into a separate directory, configure the webserver to know about this new Drupal directory, and create the new Drupal MySQL database for this site. The rest of the Drupal installation is just like installing any Drupal website. You can read those directions in the Installing Drupal chapter of the ThetaJoin Hosting Guide.
Your first Drupal website on your ThetaJoin server should already be installed, so we'll just go over adding site2 to an already existing Drupal website. The site1.thetajoin.com website is all located in the drupal directory. The second site will be stored in site2.thetajoin.com directory. Once the Drupal tarball has been uploaded and untarred, rename the drupal-6.xx directory to site2.thetajoin.com. You can use Installing Drupal chapter to install site2 as well. Webmin should look like this:

Next, we need to tell the webserver that there's another copy of Drupal in the site2.thetajoin.com directory, and create another Drupal MySQL database for site2. Login to phpMyAdmin on your ThetaJoin server, create the virtual host by selecting the VirtualHosts database from the left menu, then click on the insert button
in the Drupal table row. When the insert page displays - In the domainname row, value column, enter site2.thetajoin.com. In the drupaldocumentroot row, value column add /var/www.site2.thetajoin.com. Click the Go button. Be sure to replace site2.thetajoin.com with your real Drupal site domain name! Your virtual host setting should look something like this:

After clicking the Go button:

The webserver on your ThetaJoin server is now aware of the site2.thetajoin.com Drupal site. With ThetaJoin servers, there's no need to restart the webserver, any virtual hosts created are automatically configured. This means already installed Drupal websites will not see any downtime. (If you keep your first Drupal site in the /var/www/drupal directory!)
Point your web browser to your second Drupal site, you should be brought to the installation page for site2! The rest of the installation is just like installing any other Drupal site. You can follow the rest of the Drupal installation instructions in the Install Drupal chapter of the ThetaJoin Hosting Guide.
With the high performance of ThetaJoin servers, it's possible to move multiple existing Drupal sites from existing multiple generic hosting company servers. The best way to move your already existing Drupal websites is by using the directions in the Independant Drupal Codebase instructions combined with the instructions from the Moving Drupal from Another Server chapter in the Drupal Hosting Guide. The general steps are:
ThetaJoin monitors the performance of all your ThetaJoin servers. We use Cacti, the industry standard performance monitoring software. Cacti monitors the Ubuntu server operating system, MySQL database server, and lighttpd webserver 24/7/365. As a ThetaJoin hosting client, you'll have access to all the performance data for your Drupal site.
As a ThetaJoin client, you'll have access to our Cacti server. It can be found at https://metrics.thetajoin.com/cacti. You'll have a Cacti username and password. This Cacti server is not running on your ThetaJoin hosting server, but is separate. Cacti is configured to poll your ThetaJoin server every 5 mins for performance data. This polling occurs over a private network so Cacti doesn't impact your ThetaJoin server public internet connection. We don't even charge you for accessing this private network.
ThetaJoin Cacti login page, enter your ThetaJoin provided Cacti username & password.

After logging in to Cacti, you'll be presented with your Cacti graph tree that contains all of your ThetaJoin servers.



Cacti monitors the following:
Cacti can also be configured to monitor other performance aspects of your ThetaJoin server. Here's the entire list of what can be monitored:
Ubuntu server uses Net::SNMP that Cacti queries for SNMP performance data. The list of SNMP Object Idendtifiers that can be polled.
ThetaJoin installed the MySQL Cacti templates by Baron Schwartz to monitor the MySQL Database. Cacti can monitor:
ThetaJoin can provide custom performance monitoring of your Drupal server. Just email custommonitoring@thetajoin.com.
ThetaJoin has partnered with a Tier 1 Email hosting company - FastMail.fm to provide enterprise level email service to our clients. ThetaJoin is a Drupal company, not an email company - we only want the best for our clients. With ThetaJoin hosting, you have your choice of managing email for your entire domain yourself, or letting us do it for you. We also use our Nagios monitoring system to monitor your FastMail.fm email server for proper operation. Email is just as essential as Drupal - it represents your company on the internet. Go with the best.
To access your email account your URL will be similar to http://mail.yourdomain.com. Enter your email address as the username, password too. If you're checking your email on a public terminal, click on the Public terminal (no cache) button. You can choose regular or Long term logins too Be sure to click the Secure Login button.

Once logged in, you'll find a familiar webmail interface. The help button is in the upper right hand corner.

ThetaJoin enterprise Email services support Internet Message Access Protocol or IMAP. You can access your Email account using popular email clients such as Thunderbird, Evolution, Outlook, or iPhone. Assistance with configuring your email client can be found under Help->Remote Email Access.
Wireless Access Protocol, or WAP, is used by mobile devices to access web services wirelessly. Since there are a multitude of mobile devices available, this is user supported access.
The FastMail.fm offers extensive support through the Help menu, and their wiki pages. Start out with the Quick Tours section to get started
ThetaJoin's Enterprise Email partnership with Fastmail.fm includes private Instant Messaging, or chat services using Jabber. FastMail's Chat Services support can be found on their ChatService wiki page.
Website benchmarking is a very challenging task to get correct, with useful results. This chapter will discuss a simple way to benchmark your Drupal website. The method discussed here is just one way to benchmark, but whatever process you use to benchmark your Drupal website, be consistant. Don't try to compare performance numbers between different benchmarking programs or processes.
Some developers will benchmark their site only on the unauthenticated home page. This approach really isn't all that indicative of overall site performance. Our approach to benchmarking is to use awstats to see what are the top 4 or 5 URLs accessed on your server. If you don't know which URLs could be popular, we suggest picking the 4 or 5 most complex, or largest URLs in your Drupal site. Keep in mind that many more smaller URLs called more frequently can perform differently than 4 or 5 URLs called less frequently.
The directions below are for an unauthenticated Drupal user, which is fine for a brochure type Drupal site. ThetaJoin will update this chapter to include benchmarking authenticated users too.
http_load is ThetaJoin's favorite benchmarking program. There are others out there, but we find http_load to very simple to use, with the exact features needed to benchmark your Drupal site. Other benchmarking suites can be very complex to set up.
From the http_load homepage:
http_load runs multiple http fetches in parallel, to test the throughput of a web server. However unlike most such test clients, it runs in a single process, so it doesn't bog down the client machine. It can be configured to do https fetches as well.
You give it a file containing a list of URLs that may be fetched, a flag specifying how to start connections (either by rate or by number of simulated users), and a flag specifying when to quit (either after a given number of fetches or a given elapsed time). There are also optional flags for checksums, throttling, random jitter, and progress reports.
Sample run:
% ./http_load -rate 5 -seconds 10 urls
49 fetches, 2 max parallel, 289884 bytes, in 10.0148 seconds
5916 mean bytes/connection
4.89274 fetches/sec, 28945.5 bytes/sec
msecs/connect: 28.8932 mean, 44.243 max, 24.488 min
msecs/first-response: 63.5362 mean, 81.624 max, 57.803 min
HTTP response codes:
code 200 -- 49
See the manual entry for more details.
The main goal of a proper benchmark is to run your tests as close as possible to real usage of your Drupal website. It's too easy to benchmark in ways that don't match your site's actual usage.
Pages per second is just one number in a complex measurement. To see how well your website is performing internally, run http_load over all of your Drupal site's URLs. You can use ThetaJoin performance monitoring to see how well the webserver, MySQL database, and Ubuntu server are performing.
When benchmarking your ThetaJoin server from a single IP address, you need to know that above a certain threshold, your ThetaJoin server will think it's under Denial of Service (DOS) attack. This causes the server to "throttle back" its performance. To get a more accurate http_load benchmark, launch http_load from multiple workstations that have different IP addresses.